Cancel Health & Fitness Membership

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- Oldham
- Royton
- Saddleworth
- Failsworth
- Chadderton
- Radclyffe
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- Find an Activity
- Junior Activities
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Cancel Health & Fitness Membership

Cancellation Form for Oldham Active Members who wish to cancel their H&F membership

Your Name(Required)

First Last

Postcode(Required)

Email(Required)

Phone Number(Required)

Membership details

Membership Type(Required)

Membership ID (if known)

Leisure Centre Associated with Membership(Required)

How long have you been a member?(Required)

Less than 3 months

3 – 6 months

6 – 12 months

1–2 years

Over 2 years

Which of the following Oldham Active services did you use?

Gym

Swimming Pool

Fitness Classes

Indoor Bowls

Sauna or Steam room

Sports Hall

Oldham Active Mobile App

Technogym App

What were your desired health & fitness goals when you joined Oldham Active?

Improve my fitness

Improve my health

Weight management

Referred for health reasons

Socialising and to make new friends

Training for an event

Other

Other - Please specify

Did you meet those goals?

Yes

No

How often do you use your Oldham Active membership?(Required)

Once a month

Once a week

2-3 times a week

4+ times a week

What is the main reason for cancelling your membership?(Required)

Usage & Convenience

Financial & Value Reasons

Life Changes & Time Constraints

Facility & Experience Issues

Medical Reasons

Please select the specific reason:(Required)

I'm not achieving the health results I want

Boredom caused by a lack of activities and variety

Not using my membership

Inconvenient hours or location

Please select the specific reason:(Required)

The price of membership is too high

Other facilities offer better value

I'm not getting value for money

I'm not achieving the health results I want

My financial situation has changed

Please select the specific reason:(Required)

Having a baby

Moving to a new work location

Moving home

Not enough time

Please select the specific reason:(Required)

Not feeling confident about using the equipment

Inadequate fitness programming

Overcrowding

Cleanliness concerns

Poor customer service

Choice and availability of classes or activities

Standard of equipment

Range of equipment

Booking software and access

Parking issues

Unfavourable environment or atmosphere

Please select the specific reason:(Required)

Injury

Ill health

Are you joining another facility?(Required)

Yes

No

Where are you joining?

What attracted you to them?

How much would you expect to pay for a monthly fitness membership? (£)

Please enter a number less than or equal to 1000.

Will you rejoin Oldham Active again in the future?(Required)

Yes

No

On a scale of 0–10, how likely are you to recommend Oldham Active(Required)

1 = Not at all likely - 10 = Extremely likely

We really value your feedback and would be grateful for any comments you have about your reasons for leaving.

Do you consent to being contacted regarding the feedback that you have provided?(Required)

Yes

No

By clicking submit, I confirm that I wish to cancel my membership with Oldham Active. We will contact you by email to confirm your cancellation and provide the last payment date.(Required)

I confirm that I wish to cancel my membership.

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